ShippingThe 50 U.S. States, District of Columbia. We strive to get your purchase to you as quickly as possible. Most orders arrive within 3-7 business days of successful payment processing. The cost of Express shipping is determined by an algorithm that takes into account total weight and size of your package, as well as the destination zip code. Please see your shopping cart for the shipping charges pertaining to your order.
We offer FREE STANDARD SHIPPING on all orders with product totaling $75.00 USD or more. This offer is valid for shipments to the 48 contiguous United States. We do offer competitive shipping rates to Alaska, Hawaii, and Puerto Rico. Sorry, but other U.S. Territories and Protectorates are not currently eligible for this offer.
(The $4.95 Standard Shipping is valid for shipments to the 48 contiguous United States. We do offer competitive shipping rates to Alaska, Hawaii, and Puerto Rico.)
Canadian and International Orders
Currently we only ship website orders to the 50 U.S. States, District of Columbia.
Shipping Service Options
We offer 2 levels of shipping service: Standard or Express. Using Standard Shipping most orders are delivered within 3-7 business days. When you choose Express Delivery you will be given the option of 2 different delivery dates. Your order will be delivered by the date you choose.
Shipping in Multiple Packages
If your order includes several items, they may ship separately and at different times. In order to deliver your purchases to you as quickly and efficiently as possible, items that ship from the same location are grouped together. This could result in part of your order arriving at a different time, but still within the expected delivery window.
Delivering Your Package
We process and ship packages Monday through Friday. At this time, we do not ship on Saturday, Sunday, or holidays.
Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information). Most items ship within 1-2 business days of successful payment processing.
We will gladly refund your purchase price, excluding shipping and handling charges if your order is returned to the merchant shipper.
Merchandise will be accepted for return within 30 days of receipt. The merchandise must be in new and unused condition and in its original packaging.
When you receive your order, the contact information of the merchant shipper will be displayed in the paperwork. Merchant shipper is the term used to refer to the company that actually shipped your order. Please keep your paperwork in case you need to arrange for returns or exchanges, and read the instructions thoroughly for faster processing of returns. Also, please keep any emails you receive regarding your order, as they may contain important information.
If the item you wish to return is inoperable, but has no apparent damage, it is considered defective. Defective merchandise should be returned directly to Funky Monkey Toys, Inc. Please call Funky Monkey Toys Customer Service at
1-(248) 572-4828 to arrange for the repair or replacement.
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery. If you have already accepted delivery and then find shipping damage, please call the merchant shipper immediately. The contact information for the merchant shipper will be in the box. Save all packaging material and paperwork; do not throw anything away!